Refund / Shipping Policy
Shipping Policy
- All orders within Turkey are shipped via reliable national carriers.
- Standard delivery time is 2–5 business days, depending on your location.
- Orders over ₺5,000 qualify for free shipping.
- Shipping costs for orders under ₺5,000 will be calculated at checkout.
- Once your order is shipped, a tracking number will be sent to you via email.
- RE2MC is not responsible for delays caused by the carrier or unforeseen circumstances.
Return / Refund Policy
- In accordance with the Turkish Distance Selling Regulation, you may request a return within 7 business days of receiving your order.
- To be eligible for a return, items must be unused, in their original packaging, and with all tags attached.
- To initiate a return, please contact us via email at contact@re2mc.com.
- Unless the product is defective or incorrect, customers are responsible for return shipping costs.
- Once your return is received and inspected, you will be notified whether your refund has been approved or not.
- Approved refunds will be processed within 14 business days using the original payment method.
- For defective or damaged products, please contact us immediately so we can arrange a replacement or refund.